Privacy Policy

Eb99 takes your personal data seriously. Read this privacy policy to learn how your data is kept safe.

SSL Encryption 256-Bit Encryption
Data Secured No Third Parties
Privacy Assured Never Sold
KYC Verification Secure Identity

How Your Data Is Protected

Every piece of your data at eb99 is stored within a secure framework. See the key security features below.

Encrypted Database

All your personal data is stored on servers secured with AES-256 encryption. No unauthorized party can access your data.

Payment Data Security

Your Mobile Pay, Nagad, or Rocket PIN and card number are never stored on eb99's servers. All payments are processed directly through the payment gateway.

Identity Verification

Identity information collected during the KYC process is used solely for account verification and is not shared with any third party.

Cookie Controls

We only use essential and functional cookies. You can manage your cookie preferences at any time through your browser settings.

Spam-Free Communication

Your email or phone number is never sold to advertisers. You can opt out of marketing communications at any time.

Right to Erasure

You may request to close your account and have all personal data deleted at any time. No data will be retained beyond what is required by legal obligations.

Last Updated: January 2026
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Scope & Applicability

Eb99 is a trusted online platform built for betting enthusiasts in Bangladesh. We understand the value of your personal information — which is why this privacy policy clearly outlines what data eb99 collects, why we collect it, and how we keep it secure.

This Privacy Policy applies to the eb99 website (eb99.bet), mobile app, and all other digital services. By creating or using an account on the platform, you are deemed to have agreed to this Privacy Policy. Please read it carefully before registering.

In simple terms: eb99 keeps your information secure — it is never sold to third parties, shared with advertisers, or collected beyond what is necessary.

This Privacy Policy is written in Bengali so that Bangladeshi users can understand it easily. In the event of a legal dispute, the original English version shall prevail.


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Data Collection

Eb99 collects data in two ways — information you provide directly and data collected automatically while you use the platform.

Type of Information What We Collect When Collected
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Email, mobile number, address At registration
Financial Information Mobile banking number, transaction history During deposits/withdrawals
Technical Data IP address, device type, browser Automatically on every session
Activity Data Betting history, game logs, login timestamps While using the platform
eb99 will never ask for your mobile banking PIN, card CVV, or password. If anyone requests this information, please contact our support team immediately.

We only collect what is genuinely needed to provide our services. Collecting excessive or unnecessary data goes against our policy.


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How We Use Your Data

Eb99 uses your information for the following purposes:

  • Account Management: For login security, password recovery, and account verification.
  • Transaction Processing: To accurately process deposit and withdrawal requests.
  • Customer Support: To resolve your issues and handle any complaints.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Regulatory Compliance: Retention of data required to meet legal obligations.
  • Platform Development: Analytics to improve your experience on the platform.
  • Optional Marketing: Sending you bonus and offer updates with your consent.
Marketing Communications: eb99 does not send marketing emails or SMS without your consent. You can opt out of marketing communications at any time through your settings.

If the purpose for using your data changes, we will notify you by email in advance and obtain your consent again where required.


4

Data Storage & Security

Eb99 uses industry-standard technology to protect your personal data. Our server security framework is as follows:

  • All Data AES-256 Encryption Stored.
  • All data transmitted through the website and app TLS 1.3 Encrypted via protocol.
  • Regular security audits and penetration testing are conducted on our servers.
  • Only a limited number of staff have access to data on a need-to-know basis.
  • In the event of a data breach, affected users will be notified within 72 hours.

Data retention periods depend on the type of information. Generally, data is deleted within 5 years of account closure unless a legal obligation requires otherwise. Financial transaction records are retained in accordance with regulatory guidelines.

In the event of a data breach, eb99 will act promptly and notify all affected users without delay.

5

Cookies Policy

Eb99 uses cookies on its website and app to make your browsing experience smoother and more enjoyable. The types of cookies we use:

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: To understand which parts of the platform are used most. This data is anonymized.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.

Eb99 does not use any cross-site tracking cookies or behavioral advertising cookies.


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Third Parties & Sharing

Eb99 never sells your personal data. However, limited information may be shared with selected partners in specific circumstances:

  • Payment Processors: Limited data is shared with Mobile Pay, Nagad, and Rocket solely to process transactions.
  • Identity Verification Provider: With authorized verification agencies to complete the KYC process.
  • Legal Authorities: When required by a court order or legal obligation.
  • Cloud Services: With a secure cloud provider for data storage.

All of these partners are bound by strict privacy agreements in line with eb99's standards and may only use the data for its intended purpose.

In the event of a change in eb99's ownership or a business merger, your data may be transferred to the new entity. You will be notified in advance should this occur.

7

Your Rights

As an eb99 platform user, you have the following rights:

  • Right to Access: To find out what personal data we hold about you, please submit a written request.
  • Right to Rectification: To correct inaccurate or outdated information, please contact our support team.
  • Right to Erasure: You may request that your data be deleted upon account closure.
  • Right to Restrict Processing: You can restrict how your data is used for specific purposes.
  • Right to Portability: You can export your data in a structured format.
  • Right to Lodge a Complaint: If your privacy is breached, you have the right to file a complaint with the relevant authority.
To exercise any of these rights, support@eb99.betEmail us or reach out via the platform's live chat. Requests are typically processed within 30 days.

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Minor Protection

Eb99 strictly prohibits registration by anyone under the age of 18. We do not collect or process data from minors. Age verification is mandatory at the time of registration.

If we inadvertently collect data from a minor, the account will be closed and the data deleted as soon as we become aware of it. If you suspect your child is using eb99, please contact our support team right away.


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Policy Updates

Eb99 may update this Privacy Policy as needed. For significant changes, you will be notified in advance via your registered email and through a notice on the platform.

Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes your acceptance of the revised policy. Please revisit this page regularly.


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Contact

For any questions or concerns regarding this Privacy Policy, please get in touch with us:

  • Email: support@eb99.bet
  • Live Chat: Log in to the platform for 24/7 chat support.
  • FAQ: For general enquiries, please visit our FAQ Page View.

An initial response will be provided within 7 business days of receiving a privacy request, with full resolution aimed for within 30 days.

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Your data is protected, your privacy is guaranteed. Register now and enjoy the best betting experience in Bangladesh.

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