eb99 | Responsible Gambling Tools and Safe Betting Guidelines

Our Commitment

Eb99's Responsible Gambling Protection Tools

Eb99 has developed a range of effective tools to ensure every player can enjoy a safe betting experience.

Set Deposit Limits

Set your own daily, weekly, or monthly deposit limit. Once the limit is reached, further deposits are automatically blocked — no room for overspending.

Time Limits & Reminders

Set your own session time limit. Once the time is up, eb99 will remind you to take a break and your session will pause automatically.

Self-Exclusion

If you feel you need a break from betting, you can temporarily suspend your account. Self-exclusion can be set for anywhere between 7 days and 5 years.

Activity Monitoring

Track your betting history, deposits, withdrawals, and time spent. Analyze your playing patterns through a clear dashboard and make informed decisions.

Age Verification

Age verification is mandatory when registering on eb99. No one under 18 is permitted to use this platform — that's our commitment.

Support & Counselling

If you notice signs of betting addiction, our support team is ready to help. Reach out via live chat anytime for free guidance.

What Is Responsible Gambling?

What we mean by responsible gambling

Responsible gambling means enjoying betting as a form of entertainment — not treating it as a source of income or a way to cope with stress. eb99 believes every player should stay mindful of their budget, their time, and their mental well-being. Responsible betting matters not just for you, but for your family too.

Online betting is a growing form of entertainment in Bangladesh. But without clear boundaries, it can become harmful. eb99 has built tools directly into its platform to help you stay in control.

Our responsible gambling policy is built on three core pillars: Awareness, control, and support. When you know when to stop, the game stays genuinely enjoyable.

            Keep in mind: Betting is always meant to be entertainment — never a solution to financial problems. If you're placing more bets to chase losses, that's a warning sign.
          

Signs of Healthy Betting

What responsible and healthy betting looks like

Responsible players always keep a few key principles in mind. If the points below apply to you, you're on the right track:

You set a fixed budget before playing and stick to it.
You accept losses and don't chase them with bigger bets to try to recover.
Your playing time is defined — you don't spend more than intended.
Betting never takes priority over work, family, or studies.
Never bet with borrowed money or funds meant for household essentials.
Never bet under the influence of alcohol, medication, or stress.
You don't feel the need to hide your betting from family.

If most of these don't apply to you, take the self-assessment test below to find out where you stand.

Limit Setting Guide

How to set betting limits

Eb99 offers a range of limit-setting options as part of responsible gambling. You can update these limits at any time from your account settings:

Limit Type	Description	Effective From
Daily Deposit Limit	Maximum daily deposit amount	Instant
Weekly Deposit Limit	Weekly total deposit cap	Instant
Monthly Deposit Limit	Monthly total deposit cap	Instant
Loss Limit	Auto-stop betting after a set loss amount	Instant
Session Time Limit	Maximum session duration	On next login
Bet Size Limit	Maximum bet amount per wager	Instant

Important: Limit reductions take effect immediately. However, increasing a limit requires a 24-hour cooling-off period — this prevents impulsive decisions made in the heat of the moment.

Signs of Addiction

Recognise the signs of betting addiction

Betting addiction usually develops gradually — often without you even realising it. Pay attention to the signs below. If you notice any of them in yourself or someone you know, it's time to seek help:

Repeatedly betting in an attempt to recover lost money.
Unable to stop betting even when you want to.
You're hiding your betting from family or friends.
Unable to focus on work or studies.
You feel restless or irritable when you're not betting.
You're taking out loans or selling valuables to fund your betting.
You no longer feel the same enjoyment unless you bet more than before.

If any of these signs appear, contact eb99's support team right away or activate the self-exclusion tool. We're not here to judge — just to help.

            For family: If you believe a family member is struggling with betting addiction, let our support team know. We can apply protective measures to the relevant account based on third-party requests.
          

Self-Assessment Test

Check the statements below that apply to you.

I have bet beyond my budget.

I kept betting more to chase my losses after a losing streak.

I've been hiding my betting from family.

I couldn't stop betting.

I have borrowed money to bet.

I couldn't focus on work.

You're doing fine for now. Stay aware and keep playing responsibly.

Some warning signs are present. Speak with our support team or activate self-exclusion.

Need help?

Our support team is available 24/7. Feel free to reach out with any concerns about your betting.

support@eb99.bet

Live Chat: available once you log in to the platform

FAQs

Responsible Gambling: Questions & Answers

Go to Account Settings and click on the "Responsible Gambling" option. Select your self-exclusion period — 7 days, 30 days, 6 months, 1 year, or 5 years. Once active, you will not be able to log in to your account for the duration of that period. After it ends, a 24-hour cooling-off period must pass before your account can be reactivated.

No. Requests to increase deposit limits are subject to a 24-hour cooling-off period. This delay is intentional — to protect you from decisions made on impulse. Limit reductions, on the other hand, take effect immediately.

Talk to them directly and raise the issue with empathy. If needed, email us at support@eb99.bet — we can take protective action based on third-party reports as well. Remember, addiction is a health condition, not a weakness.

eb99 verifies age at registration and requires identity verification as part of the KYC process. As a parent or guardian, you should also install child-safety software on your devices and keep your login credentials secure. If you suspect a minor has an account, please contact us.

Activate permanent self-exclusion from Account Settings, or email support@eb99.bet to request permanent account closure. Once permanently closed, your account cannot be reopened. This is the strongest protection option available.

Yes, completely free. Deposit limits, session timers, self-exclusion, activity monitoring — all tools are available at no cost to every registered user. There are no extra charges to use them.

Expert Advice

5 Golden Rules of Responsible Betting

Experienced players stick to these rules — that's why they've been enjoying betting for years. None of this is hard; it just takes a little mindfulness.

Play for entertainment only

Don't plan to make money from betting. It's entertainment — not an investment.

Set a Budget in Advance

Set a fixed budget before each session and stop when it's gone — no exceptions.

Take Regular Breaks

Take a break every hour. Get up, walk around, drink some water — then decide whether you want to continue playing.

Stop after a loss

Chasing losses is the biggest trap. If you lose, stop — and wait for another day.

Stay Transparent

Don't hide your betting from family or friends. Being open about it helps you stay within your limits.

Responsible Gambling